1: The go-ahead: Approval for work to begin will be considered an agreement between the client and Web Visible Tradesman Web Design once the deposit has been paid. The client’s approval for the work to begin together with payment of the deposit signifies that the client agrees to the terms and conditions as outlined in this document.

2: Copyright: Web Visible Tradesman  Web Design retains full intellectual copyright of all original images and source code for the client’s project until the final invoice (balance) has been paid, at which time intellectual copyright is transferred to the client.

3: Client Liability: (A.) In the event that the client provides copy, images, or any other content for their project, they are legally accountable for making sure that it does not infringe copyright. (B.) Web Visible Tradesman  Web Design on occasion purchases stock images under licence. In most cases, the licence covers these for specific use. In the event that the client wishes to use these same images for any other purpose (e.g. marketing literature), they are legally responsible for ensuring that the licence covers the extended usage.

4: Domain Name Registration: Any costs incurred from domain name registration are covered by us. Web Visible Tradesman  Web Design recommends that clients register their domain names to their business details, but in the event that we have registered it on their behalf, we will transfer the domain name over to the client on request at no further expense to the initial cost of purchase).

5: Search Engine Optimization (SEO): Although all of our sites are standards compliant and SEO friendly, Web Visible Tradesman  Web Design is not responsible for any website promotion unless a separate arrangement is agreed. The manner in which websites rank in organic search results is governed by search engine protocols which render it is impossible to make guarantees or predictions on rank & position. If an SEO campaign is agreed, we require all proofed content copy for your site in advance, so that we can plan and implement the SEO strategy and keywords/phrases.

6: Cancellation Policy: In the event that the client desires to cancel after the work has been agreed and the deposit has been made, they will remain liable for any work that has been carried out, and will be invoiced in accordance.

7: Delays: All required information and content must be provided prior to work commencing. If we are delayed as a result of late delivery of content or information, we will review estimated completion time frames.

8: Conceptual Work: Concepts for layouts, graphics, branding / logo design etc. is limited for lower priced websites, but is included at an agreed rate for higher cost websites where it is a necessary part of the work. Time spent on conceptualizing is discussed in advance of any agreement.

9: Refund Policy: Once the work has been agreed, and the deposit is paid, it is not refundable.